It may happen because your transaction request is still being processed. To find out your transaction status, please, go to one of the links specified below, click “loupe” icon and enter your Txid number.
Blockchain Explorers list:
BTC - www.blockchain.com
ETH - www.etherchain.org
LTC - www.bchain.info/LTC/
BCH - www.bchain.info/BCH/
ETC - www.gastracker.io
ADA - www.cardanoexplorer.com
DASH - www.explorer.dash.org
DOGE - www.live.blockcypher.com
NEO - www.neotracker.io
XMR - www.moneroblocks.info
XRP - www.bithomp.com
ZEC - www.bchain.info/ZEC/